THE FOODWhat will guests receive?
Ask for the menu, portion expectations, guest count and serving style. Confirm children’s meals or separate service periods where relevant. Discuss dietary requests directly with the supplier and ask how they assess ingredients and cross-contact risks. Avoid putting named health details into a shared enquiry.
THE SERVICEWho does what, and when?
Agree arrival, setup, meal service and clearing times. Ask which staff, serving equipment, crockery, tables, linen and waste arrangements are included. A delivery-only quote should not be compared as if it includes a full staffed service.
THE VENUECan the site support it?
Check unloading access, cooking permissions, vehicle dimensions, preparation space and any power or water requirements. Discuss shelter and a workable weather plan for outdoor service. Confirm site restrictions with both the venue and the caterer before committing.
THE TOTALWhat is included in the price?
Ask for a complete total and its guest count or other price basis. Confirm staffing, hire, delivery, travel, applicable taxes and any optional extras. Mark an unanswered cost as unknown rather than assuming it is included or free.
Understand what a trust label means.
Different checks answer different questions| Information | What it tells you |
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| Email confirmed | The account holder demonstrated access to their email. It does not independently confirm identity or professional credentials. |
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| Public content reviewed | A reviewer checked the submitted listing content. Publication is not a guarantee of the catering service. |
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| Independent evidence | Read the exact check, scope and date if shown. Do not assume evidence was independently checked when no such check is published. |
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Ask for relevant business identity, insurance and food-safety information directly. Check that evidence relates to the actual supplier and planned service, and resolve questions before booking. Read eligible customer feedback in context; a review describes one experience, rather than a promise about your event.
Put the agreement in writing.
Confirm who you are contracting with, the final scope, what makes the booking confirmed, payment dates, changes, cancellation and any complaint process. Catering contracts and all catering payments are arranged directly with your chosen supplier. Selecting a quote on Workavelle requests an introduction; Workavelle does not hold the catering deposit or provide catering payment protection.