After an event, a client might mention how helpful the setup team was or how smoothly the evening ran. With Client reviews on Workavelle, you can draft a short testimonial based on that feedback and ask them to check it. Your client sees the exact wording and decides whether it can appear on your public supplier profile.
How to request a testimonial on Workavelle
- Open Client reviews from your supplier account and write a draft based on the client’s own experience.
- Enter their email address after they’ve agreed to receive a confirmation request.
- Workavelle emails them a private link where they can read the draft and confirm it or decline.
- When the client confirms the wording and agrees to publication, it can appear in the Client-confirmed testimonials section of your public profile.
What makes a useful testimonial?
A specific detail is often worth more than a string of adjectives. A client might have mentioned that the DJ checked the timings for the first dance, that a venue team helped guests get inside during heavy rain, or that a photographer put camera-shy guests at ease. Use only details from that client’s actual experience and give them room to decide whether your wording feels right.
Leave out names, contact details and any private information about the event. The client’s email address is used for the confirmation request and stays private.
What the client sees
The client sees the exact draft and chooses whether to confirm that it describes their genuine experience, that they were offered no incentive, and that they agree to publish it. The draft stays private if they decline or leave the request unanswered.
How testimonials appear on a supplier profile
Published testimonials carry the label Client-confirmed testimonials, with a note that the supplier drafted the wording and the client confirmed it. Workavelle calculates customer star ratings separately. If a testimonial raises a concern, readers can report it from the profile. You can find more detail in the Workavelle review policy.
Read the Workavelle review policy
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Prepared with AI assistance. These are general planning ideas; confirm availability, requirements and arrangements with your chosen caterer.